Operations

Reliable operation of the onboard infrastructure

Ensuring stable operations of the infrastructure and reliable flow of data from the vessel is quite challenging. Vessels operate around the world, with a lot of stakeholders involved in the numerous technical aspects onboard.

Reliable operation of the onboard infrastructure

Digitalising your fleet is about implementing an onboard infrastructure to allow you to access and work with operational vessel data in real-time. It is also a transformation journey because its success hinges on your ability to adopt a data driven operational model, leveraging data in your everyday processes and decision making. This however, places great demands on the ability to build your processes around a reliable and trustworthy flow of data.

Connecting to data sources is demanding in itself, but having a stable operations of the infrastructure and reliable flow of data from the vessel raises the bar further. Vessels operate around the world, with a lot of stakeholders involved in the numerous technical aspects onboard. There are many things that can lead to an interruption of the data, from simple power outages, connectivity issues to network or system changes onboard. To trust your data, you require a professional and experienced partner to manage the onboard infrastructure.

In our experience, there are three key elements to getting the operations of your infrastructure right:

  1. Know the environment: In the Raa Labs implementation process a lot of resources is put into the structured mapping of the onboard systems and the actual configurations, as well as the various stakeholders involved in the onboard environment. Having this as a starting point is essential for your success.
  2. Automated monitoring: The efficient management of large fleets of infrastructure operating under varied conditions, requires a coherent and automated monitoring of the onboard infrastructure and the performance.
  3. Efficient troubleshooting processes: Things will go wrong from time to time, but when they do you depend on an efficient troubleshooting process that allows you to quickly identify what the issue is, how to mitigate and which parties need to be involved to rectify the situation.

Based on the broad experience that Raa Labs has, we know that this part of the digitalization project is often the most overlooked and least “interesting”. It is however the most important to ensure you can build a sustainable and future proof solution you can trust.

Reach out if you want to learn more about how we can support you in managing your infrastructure.

Yngvild Slettevold

Yngvild Slettevold

Head of Operations & Support

Yngvild writes about topics relating to the data function, operations and support.

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